The Farm Safety Foundation (“FSF”), understands that the information you trust us with is important to you, and we are committed to protecting and respecting your privacy.
This policy explains how, when and why we collect your personal information during the course of our relationship with you, under what situations we may disclose your personal information to others, and how we keep it secure.
If you have any questions regarding this Policy and our privacy practices, you can write to us at
The Farm Safety Foundation,
c/o NFU Mutual Insurance Society Ltd,
Tiddington Road,
Stratford Upon Avon,
CV37 7BJ,
or email us: Farm_Safety_Foundation@nfumutual.co.uk
Alternatively, you can telephone us on 01789 204 411
Summary
• We only collect personal information about you where it is completely necessary or you have consented, and we ensure that we only collect information that we need
• We will not send you marketing material unless you have given us permission to do so
• We will not sell your personal information to third parties
• We use third party suppliers to help us provide an excellent service to you. Where we share personal information with those suppliers, we have an appropriate contract in place and will assess the security of their processing arrangements
• We will protect your personal information with an appropriate combination of technical and organisational measures
• You have rights to your information. These are detailed in Section 8
• We retain your data for as long as is necessary
• If you have a complaint, please see how to contact us in Section 10.
1. What information do we collect about you?
We will collect information about you to set up, manage and administer your subscription with the Farm Safety Foundation, and to comply with our contractual, legal and regulatory obligations. This could include:
• Name
• Contact details (names, address, email address, phone number etc.)
• Date of birth
• Educational results
• Disability details.
• Dependants names
2. Why we use the information about you
We collect your personal information for a number of reasons; to set up, manage and administer your subscription, to fulfil our contractual obligations to you and also to fulfil our legal and regulatory obligations. To process your information we rely on the following legal bases:
Performance of a contract: The use of your information is necessary to perform a contract that you, have with us.
Legitimate interests: We may use your information for our legitimate interests, such as to administer your subscription and for our legal and regulatory purposes.
Consent: We may rely on your consent to use your personal information for marketing (sending the newsletter to you), to notify you of promotional events that may be appropriate for you to attend and to record your educational achievement.
3. Information that we share
We may have to share your information with other categories of third party service providers in order for us to fulfil our obligations to you:
• Where we are required by law, we will share your information with third parties such as the Charity Commission or HMRC.
• Should you enter into a contractual agreement with us for the provision of educational services we will share your information with Lantra the certification body for the educational events and exams that you may attend so that you can receive your certificate.
• We will share your information with third party data storage providers, who will be responsible for hosting your personal information. All third party service providers with whom we share your information will be held to the same standard of privacy and security as ourselves.
4. Marketing
We would like to send you information about our activities which may be of interest to you. We will collect your information for marketing purposes, if you agree, when you subscribe with us, or enter into a competition. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. You may opt out of receiving this information by using the unsubscribe facility on the email we send you with the newsletter
5. Information Security
We work hard to keep your data safe. We use an appropriate combination of technical and organisational measures to ensure, as far as reasonably possible, the confidentiality, integrity and availability of your information at all times.
6. Transferring your information outside of the European Economic Area (EEA)
In order to provide our services, the information you give us may be transferred to countries outside the European Economic Area (EEA). These countries may not have similar data protection laws to the UK. When we do transfer your personal data outside of the EEA, we ensure that any party with access to your information has implemented the necessary security and privacy measures to ensure that your personal data is kept secure and confidential as outlined in this policy.
7. Information we collect through your use of our websites
We collect information through the use of Cookies and similar technologies, to enable us to remember you when you visit our websites and to improve your online experience.
Cookies help us understand how you use our websites, view our products and respond to our advertising, so we can tailor direct marketing and enhance our overall product and service offering to you. When you visit one of our websites, we may record your device information including IP address, hardware and software used, general location, and when and how you interact with our websites.
This information is retained and used to note your interest in our activities and to improve customer experience. When you receive direct marketing from us by email, we may use technology or links to determine how you use our direct marketing, and your interest in it.
To find out more about our use of Cookies and related technologies, please read our Cookie Policy at: [INSERT LINK].
8. Access to your information and correction
You have a number of rights with regards to the personal information that we hold about you, which you will have provided as part of taking up a quote or service with us.
Right of Access – You have the right to request a copy of the information that we hold about you. We will provide you with this information without delay and at the latest within one calendar month of receipt and verification of your identity. If the request is deemed complex, we may extend the response time. We will inform you if this is the case and provide an explanation.
Right to Rectification – We want to make sure that your personal information is accurate and up to date. You may ask us to correct, update or remove information you think is inaccurate or incomplete, and we ask that you inform us promptly of any changes to your circumstances.
Right to Erasure – You may also ask us to erase your personal information from our systems, in certain circumstances. There are some specific circumstances where the right to erasure does not apply and we are permitted to hold your data. We will explain the reason for this at the time if this should occur.
Right to Data Portability – You may also ask us to move, or ‘port’, your personal information to another organisation electronically. We will only port personal information that you have provided to us, that we have processed based on your consent or performance of a contract, or that has been processed automatically. We will port your personal information without charge and within one month, where technically feasible.
Right to Restrict Processing – You have a right to request that we restrict the processing of your personal data in certain circumstances. We will inform our third parties to whom we have disclosed your personal data that they must also restrict processing. We will inform you when the restriction on processing your personal data ends.
If you would like to exercise these rights, please send us an email or write to us at the address given below outlining your specific request:
9. Retaining your data
The Farm Safety Foundation, and the information we collect about you, are subject to various regulatory and legislative requirements. We ensure we are compliant with all of these. In addition, we will endeavour not to keep your personal information for longer than we have to for us to fulfil our obligations to you. Where it is not possible for us to delete your data, we will follow our policy of putting it beyond use through archiving.
If you would like to know more about our specific retention periods for your data, please contact us by email or write to us at the address below
10. Complaints
We work hard to ensure that your personal information is treated safely and securely. However, if you have a complaint, tell us by using the email and postal address below. You also have the right to complain to the Information Commissioner’s Office.
11. Changes to our Privacy Policy
We review our privacy policy regularly and will place any updates on our website and in our newsletter. This Privacy Policy was last updated on 16 January 2018 and is version 1.
12. Who to contact in relation to processing of personal information at Farm Safety Foundation
The Farm Safety Foundation controls the processing of personal data on its systems. If you would like to discuss anything in relation to this policy or how we handle your personal information, you can reach the Data Protection Lead by email or post:
Post:
The Farm Safety Foundation,
c/o NFU Mutual Insurance Society Ltd,
Tiddington Road,
Stratford Upon Avon,
CV37 7BJ
Phone: 01789 204 411
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Privacy Policy