b'How to listenD ontwadeinwithyourthoughtsandopinions.LetthemtalkandLISTEN.Focusontheirwords,toneofvoiceandbodylanguageallofthesewillgivecluesastohowtheyarereallyfeeling.Dontjudge.Respectthepersonsfeelings,experiencesandvaluesalthoughtheymaybedifferentfromyours.Seeitfromtheirside.Putyourselfintheotherpersonsshoesandshowthemthatyouhearandunderstandwhattheyaresayingandfeeling.Begenuineshowthatyouacceptthepersonandtheirvaluesbywhatyousayanddo.'